top of page

Because the lawyers made us do it...

Refund / Cancellation Policy

- Please ensure you are 100% sure that a new puppy is right for your family.

- The $500 puppy deposit is a non-refundable deposit to hold your puppy.  Should you change your mind and decide not to purchase your puppy, the deposit is not refundable.*

- Once a puppy is paid-in-full, it is not refundable.*

* The only exception in which either a deposit, or the paid in full amount, may be refunded, is if the puppy develops one of the three genetic conditions that is covered until the puppy is 12 months old (more details in the Puppy Contract on the "Purchasing a Puppy" page).

​

Shipping & Fulfillment Policy

- It is your responsibility to set up delivery of your puppy.

- We offer delivery of our puppies (for a fee), but you must coordinate with us if you plan to have us deliver your puppy.  Please see the "Purchasing a Puppy" page for more information to include delivery fees.

 

NOTE:  French Bulldogs are a brachycephalic breed -- flat nosed dogs.  Most airlines have banned brachycephalic breeds from their cargo hold due to health risks to the dogs.  If flying, the puppy MUST fly in the cabin with their handler.

​

Terms & Conditions

- By accessing our website you acknowledge that this website is the intellectual property of Mississippi Farm Frenchies.  The pictures and content may not be used without written permission from the owners.

​

Privacy Policy

- We do not sell or use any of our customers' information.  We understand in this world of data breaches, and ever-expanding privacy issues, that you value your personal information -- so do we.  We will only ask you for the minimum information needed in order to get you the information you request (e.g. info on a puppy).  If purchasing a puppy, we will never ask you for any information other than what is required to register your new puppy with the AKC (name, phone number, address). 

- Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 
- All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

​

Business Legal Name

Mississippi Farm Frenchies

​

Customer Service Contact Information

Phil @ 850.346.6447

Lacy @ 757.713.2529 

​

​

bottom of page